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Delivery Information

Everything you need to know about our delivery process

Our Delivery Process

At MyChickenMeat.com, we've developed a seamless delivery system that ensures your chicken arrives fresh, chilled, and ready to cook. Our specialized temperature-controlled vehicles and packaging maintain the perfect temperature range of 0-4°C throughout the delivery journey.

Order Placement

Place your order through our website or mobile app. You can select your products, delivery date, and preferred time slot.

Order Processing

Once your order is confirmed, our team selects and prepares your items from our temperature-controlled storage facilities.

Quality Check

Each order undergoes a thorough quality check before being vacuum-sealed and packed in our specially designed insulated packaging.

Dispatch

Your order is loaded into our refrigerated delivery vans, which maintain the optimal temperature throughout the journey.

Delivery

Our trained delivery partners bring your order directly to your doorstep at your chosen time slot, ensuring the cold chain is never broken.

Delivery Coverage

We currently deliver to most major cities across India and are constantly expanding our reach. Check if your area is covered:

Mumbai
Delhi
Bangalore
Chennai
Hyderabad
Kolkata
Pune
Ahmedabad
Jaipur
Chandigarh
Lucknow
Kochi

Don't see your city? Contact us to check delivery availability in your area.

Delivery Time Slots

We offer flexible delivery time slots to fit your schedule:

Time Slot Availability Delivery Fee Status
7:00 AM - 10:00 AM Monday to Saturday ₹50 (Free for orders above ₹500) Popular
10:00 AM - 1:00 PM Monday to Sunday ₹50 (Free for orders above ₹500) Standard
1:00 PM - 4:00 PM Monday to Sunday ₹50 (Free for orders above ₹500) Standard
4:00 PM - 7:00 PM Monday to Sunday ₹50 (Free for orders above ₹500) Popular
7:00 PM - 9:00 PM Monday to Friday ₹70 (Free for orders above ₹800) Express

Note: Delivery time slots may vary based on your location and availability. Same-day delivery is available for orders placed before 11 AM in selected cities.

Frequently Asked Questions

How is the chicken kept fresh during delivery?

We use specialized insulated packaging and gel ice packs that maintain temperatures between 0-4°C. Our delivery vehicles are temperature-controlled, ensuring the cold chain is maintained throughout the journey. This preserves the freshness, flavor, and nutritional value of the chicken.

What if I'm not at home during delivery?

Our delivery partners will call you 15-30 minutes before arrival. If you're not available, they can deliver to a neighbor or security guard with your permission. Alternatively, you can reschedule your delivery through our app or customer service.

Is there a minimum order value for delivery?

Yes, the minimum order value is ₹300. Orders below this amount will incur an additional small order fee of ₹50. We offer free delivery on orders above ₹500 during standard time slots.

How can I track my delivery?

Once your order is dispatched, you'll receive an SMS and email with a tracking link. You can also track your order in real-time through our website or mobile app. Our system provides accurate location updates and estimated delivery times.

What if there's an issue with my delivery?

If you experience any issues with your delivery, please contact our customer service team immediately at +91 98765 43210. We have a dedicated team that resolves delivery concerns and ensures customer satisfaction. For quality issues, we offer a no-questions-asked replacement or refund.

Our Delivery Commitment

At MyChickenMeat.com, we're committed to:

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